Privacy Policy

Effective Date: June 7, 2025

1. Introduction

Welcome to PartitionsHub. Your privacy is paramount to us. This Privacy Policy describes how PartitionsHub ("PartitionsHub," "we," "us," or "our") collects, uses, shares, and protects your personal data when you access and use our online marketplace for renting rooms and partitions (the "Platform"). It also explains your rights and choices regarding your information.

By accessing or using the PartitionsHub Platform, you agree to the collection and use of your information in accordance with this policy. We are committed to processing your data transparently, securely, and in compliance with international best practices for data protection.

2. Information We Collect

We collect various types of information from and about you, including personal data, to provide and improve our services.

2.1. Information You Provide to Us: * Account Registration Data: When you create an account, we collect your name, email address, password, and possibly a phone number. * Profile Information: You may choose to provide additional information for your profile, such as a profile picture, a brief description, or preferences. * Listing Information (for Owners): If you are an Owner, you provide details about the rooms/partitions you list, including property type, address (which may be generalized for privacy until direct contact), descriptions, photos, pricing, availability, and specific house rules. * Communication Data: When you communicate with other users through the Platform's messaging system, or with PartitionsHub customer support, we collect the content of those communications. * Voluntary Information: Any other information you voluntarily submit to us, such as feedback, survey responses, or participation in promotions.

2.2. Information We Collect Automatically: * Usage Data: We automatically collect information about your interactions with the Platform, such as the pages or content you view, your search queries, the time and date of your visits, and the links you click. * Device Information: We collect information about the device you use to access the Platform, including your IP address, browser type, operating system, unique device identifiers, and mobile network information. * Log Data: Our servers automatically record information that your browser sends whenever you visit a website. This log data may include your IP address, browser type, referring domain, pages visited, and search terms. * Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Platform and hold certain information. For detailed information about how we use cookies, please refer to our separate Cookies Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Operate and Maintain the Platform: To provide, operate, and maintain the functionality of PartitionsHub, including enabling users to create accounts, post listings, search for properties, and communicate with each other.
• Facilitate Connections: To enable direct connections between Owners and Seekers, displaying listing information to relevant users and allowing them to communicate.
• Improve and Personalize User Experience: To understand how you and other users interact with the Platform, and to personalize your experience, provide tailored content, and recommend listings or features.
• Communicate with You: To send you service-related announcements, updates, security alerts, and support messages. We may also send you marketing communications and promotional offers if you have opted-in to receive them.
• Ensure Safety and Security: To detect, prevent, and address fraud, unauthorized access, and other malicious or illegal activities. To enforce our Terms of Use, Community Guidelines, and other policies.
• Analytics and Research: To perform data analytics, research, and analysis to monitor and improve the performance and features of the Platform.
• Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to legal requests and enforcing our rights.

4. How We Share Your Information

We understand the importance of your data and only share it in specific circumstances:

• With Other Users (for connection purposes):
  • When an Owner posts a listing, certain information (e.g., listing description, photos, general location, pricing) becomes publicly visible to Seekers on the Platform.
  • When a Seeker contacts an Owner, the Owner will see the Seeker's username/profile information and any messages exchanged.
• With Our Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing (if applicable in the future), customer support, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose information to enforce our policies, protect our rights, privacy, safety, or property, or that of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include data encryption, access controls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal data. These rights may vary depending on your location and applicable laws. Generally, these may include the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Object to Processing: Object to the processing of your personal data in certain circumstances.
• Data Portability: Request transfer of your data to another service.
• Opt-out of Marketing: Unsubscribe from marketing communications at any time by following the unsubscribe link in the emails or by contacting us directly.
• Cookie Preferences: Manage your cookie preferences through your browser settings or via our Cookies Policy.

To exercise any of these rights, please contact us at support@partitionshub.com. We may require you to verify your identity before responding to your request.

8. International Data Transfers

As a platform with a global reach, your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your information across borders, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

PartitionsHub is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the Platform and/or by sending an email to the address associated with your account. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

PartitionsHub 

Location: Dubai, UAE 

Email: support@partitionshub.com